Solar Energy Scams Explained: Why MCS Matters

Solar Energy Scams Explained: Why MCS Matters

Solar energy continues to grow in popularity across the UK as more homeowners and businesses turn to renewable energy to reduce their carbon footprint and cut long-term energy costs. With government incentives, falling installation prices and increasing environmental awareness, the shift to solar has become more accessible than ever.

However, as the industry expands, so too do the number of misleading claims and scams. They are targeting homeowners who may not fully understand how solar technology, warranties or installer accreditations work. One of the most trusted benchmarks for quality and accountability in the industry is MCS accreditation. Yet, not all companies are certified and some scammers now falsely claim association with MCS to mislead consumers.

This blog explains:

• What MCS accreditation is and why it matters
• The types of scams that have been reported recently
• How to spot red flags
• What actions MCS has taken to protect consumers
• How you can ensure you're working with a reputable installer

What Is MCS and Why Is It Important?

MCS (Microgeneration Certification Scheme) is the nationally recognised quality assurance scheme for renewable energy technologies in the UK, including solar photovoltaic (PV) panels and battery storage systems. It sets standards for both the products used and the companies that install them.

To be MCS certified, an installer must:

• Use MCS-approved solar panels and inverters
• Follow industry best practices for installation and safety
• Provide customers with appropriate performance estimates and warranties
• Undergo regular audits to ensure compliance

In short, MCS accreditation is a sign that an installer is credible, trained and operating to the highest standards in the industry.

At J.Kirby Electrical, we are fully MCS accredited. We believe accreditation is a responsibility. It’s how we show our customers that we’re committed to doing things properly, transparently and with long-term reliability in mind.

The Rise of Solar Scams: What You Should Know

Unfortunately, the increase in demand for solar energy has also led to a rise in fraudulent activity, including companies and individuals impersonating MCS or falsely claiming affiliation.

MCS has issued a public warning after receiving numerous reports from consumers about fraudulent messages, cold calls, and emails. These scams typically aim to:

• Trick homeowners into purchasing unnecessary maintenance or warranty packages
• Pressure people into paying for services that are either fake or already covered
• Collect personal information under false pretences

Common Scam Tactics:

• Fake Warranty Renewal Texts
  Consumers have reported receiving text messages stating that their solar warranty has expired and instructing them to call a phone number to renew. These texts often appear to come from “MCS” based on the sender ID but they are not affiliated with MCS in any way.
• Impersonation via Cold Calls or Emails
  Some companies are claiming to be MCS or working on behalf of MCS, contacting people with offers for “warranty renewals” or “maintenance checks.” These calls and emails are often persuasive and urgent in tone, designed to worry the homeowner into quick action.
• False Claims of Expired Coverage
  Scammers may tell you your system is out of warranty or no longer protected under government schemes, even if this isn’t true. They may offer to “reinstate” your coverage for a fee.

What MCS Is Doing to Protect Consumers

MCS has taken action in response to these scams, including:

• Reporting fraudulent messages and calls to the relevant regulatory bodies
• Sending cease and desist letters to companies using the MCS name and branding without authorisation
• Issuing public alerts to consumers and accredited installers to raise awareness

How You Can Protect Yourself

Here are a few key steps you can take to stay informed and protected:

1. Check Accreditation
   Only work with MCS-accredited installers. You can verify an installer’s credentials directly on the MCS website.
2. Be Cautious with Cold Calls and Texts
   MCS does not cold call, send texts about expiring warranties or sell maintenance packages. If you receive a message like this, it is almost certainly a scam.
3. Know What Your Warranty Covers
   A reputable installer (like J Kirby) will explain your product and installation warranties in full. If someone claims your warranty has expired, check your original documentation or contact your installer, not a number from a suspicious message.
4. Don’t Be Pressured Into Quick Decisions
   Scammers often rely on urgency to pressure victims. If something doesn’t feel right, take a step back and do your research before committing to anything.

Why Choose J. Kirby Electrical:

As an MCS-accredited installer, we are committed to delivering high-quality, reliable solar installations. We use only certified, industry-approved products to ensure long-term performance and safety.

Our team provides detailed performance estimates tailored to your property, so you know exactly what to expect from your system. All of our work is backed by clear warranties and transparent pricing, with no hidden fees or confusing terms.

Beyond installation, we take the time to educate our customers on how to operate and maintain their solar systems for maximum benefit and efficiency.

Contact us today to learn more or verify any information you’ve received.